Ministry of Communications Move To Boost More Jobs For Ghana Youth
As part of moves to tackle youth unemployment, the
Government of Ghana has joined forces with TP, a global leader in digital
outsourcing solutions, to unveil a new branch in Accra.
This expansion marks the third office established by the
company in the country and is projected to generate thousands of new jobs for
Ghanaian youth.
TP, known worldwide for its excellence in customer service,
content moderation, and digital support solutions, continues to invest in
Ghana’s growing digital economy.
The initiative is spearheaded by the Ministry of
Communication, Digital Technology, and Innovation as part of its strategic
vision to transform Ghana’s job market.
Thomas Mackenbrock, Deputy CEO of TP, shared the company’s
ambitious plans to hire over 5,000 young professionals nationwide.
He highlighted that the partnership aligns perfectly with
Ghana’s efforts to curb unemployment and emphasized Teleperformance’s readiness
to support a conducive business environment in the country.
Mackenbrock noted the firm’s rapid growth—from launching
with just 36 employees in January 2022 to now employing over 1,300 individuals
across two active locations.
With operations in more than 95 countries and a global
workforce nearing half a million, Teleperformance sees Ghana as a key part of
its African growth strategy.
To show the company’s commitment, TP’s Global CEO and
Founder, Daniel Julien, visited Ghana to explore its potential as a key growth
hub in the region.
In a remark, Mr. Elhadi O. Bencherif, TP’s Country Lead,
also had this to say:
“Together with our leadership, we are truly proud to see
that what began as a small initiative in Ghana, is now embraced with tremendous
support and goodwill. We are also immensely grateful to the government for
providing us with a conducive business
environment that supports our vision to create meaningful jobs for the youth in
the digital space”.
On behalf of the Ministry of Communications, Simon Madjie,
CEO of the Ghana Investment Promotion Centre (GIPC) addressing the gathering,
praised the collaboration, citing it as a major step in the government’s
24-hour economy initiative.
He expressed optimism that the initial 5,000 jobs could
double in the near future.
Adding to the momentum, Dzifa Gunu, CEO of Ghana Digital
Centres Limited, applauded the public-private partnership, reaffirming its
importance in achieving the government’s broader goal of creating sustainable
employment opportunities for the nation’s youth.